To keep your phone wristlet, necklaces, and bracelets in top shape, follow our care guide here.

Only specific jewelry pieces are waterproof. Please refer to individual product descriptions for details.

Our MyAleph straps are designed to fit most phone models and cases, allowing charging without removal.

Follow these simple steps to securely attach your phone wristlet [Click here].

We offer free standard USA shipping, with delivery typically taking 3-5 business days.

• Expedited and international shipping options are also available at the customer's expense, with international deliveries taking 7-10+ days.
  

Please note that order processing takes an additional 3-5 business days, and delays may occur during peak seasons.

After your order is shipped, you’ll receive an email with a tracking link.

Yes! We proudly offer a wide variety of international shipping options. Please note that international shipping costs are at the customer's expense.

If you’re located in an area we currently do not ship to, feel free to reach out at info@myaleph.com.

Customers outside the United States are responsible for covering any duties and taxes associated with their delivery.

Promptly report any delivery issues, discrepancies, or deliveries exceeding 30 business days by contacting customer service at info@myaleph.com.

We accept returns on all jewelry items within 14 days from the date of delivery. To be eligible for a return, please make sure that the item is in its unused, original condition, with all tags and packaging intact.

Currently, we’re only able to process returns and refunds for orders within the United States. We appreciate your understanding and are here to help with any other questions you might have.

For more details visit our returns & exchanges page and contact us at info@myaleph.com.

Please contact customer support at info@myaleph.com

Currently, we only process returns and refunds for orders within the United States. We appreciate your understanding.

Our straps are meticulously crafted with semi-precious stones and durable nylon string, combining strength and elegance. While remarkably durable, they require careful handling to ensure their longevity. Click here for more information.

We offer a 14 day warranty for structural issues with the strap. For more information, visit our returns and exchange policy.

Our pieces feature 14K gold-plated, 9K solid gold, rhodium charms, and genuine quartz gemstone beads. Please see individual product descriptions for specifics.

Our general size and weight details are as follows:

• Bracelets: 6.5 inches, ~2 oz
• Necklaces: 15.5-17 inches, ~1.7 oz
• Wristlets: 12.5 inches, ~1.6 oz
• Mini Wristlets: 6.7 inches, ~1.06 oz
• Bag Charm: 4.5 inches, ~2 oz

For more specific information or additional details, please contact us directly.

Due to the limited nature of our collections, some items may sell out quickly.

Sign up for notifications to be informed when they become available again. Pre-orders are not currently offered.

For customer care, press, or wholesale inquiries, please click here to fill out our contact form or simply email us at info@myaleph.com.