MyAleph straps are designed to fit most phone models and cases, while also allowing you to charge your phone without removing the strap.

We accept returns on all jewelry items within 14 days from the date of delivery. To be eligible for a return, please make sure that the item is in its unused, original condition, with all tags and packaging intact.

Currently, we’re only able to process returns and refunds for orders within the United States. We appreciate your understanding and are here to help with any other questions you might have.

For more details visit our returns & exchanges page and contact us at info@myaleph.com.

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Follow these simple steps to attach your phone wristlet securely.

Attachment T-Card Method

1. Slide Attachment T-Card: Insert the attachment card through the charging port opening on your phone case. Ensure the card is inserted securely and properly aligned with the port.
2. Insert Your Phone: Place your phone into the case, making sure the attachment card is positioned beneath the phone. The attachment won't interfere with your phone's functionality, including charging.

Pass Through String Method

1. Pass Through String: Use the provided string and pass one end through the volume hole of your phone case.
2. Loop and Secure: Create a loop by passing the other end of the string through the first end. This loop will serve as a secure anchor point for the attachment.
3. Attach Wristlet: Pass the wristlet attachment ring through the loop, firmly connecting the wristlet to the case via the string loop.
   

Once the wristlet is attached, you're all set! Enjoy the convenience of carrying your phone as a wristlet.

We do our best to have all orders shipped out within 3-5 business days once your order is processed. Please know this is our goal but may face delays during peak seasons.

Shipping:

• Free USA shipping: 3 to 5 days
• International shipping: 7 to 10+ days

To keep your phone wristlet, necklaces, and bracelets looking their best, follow these simple care guidelines:

Handle with Care

Our jewelry and wristlets are designed for daily use but are made with precious and semi-precious stones that can be delicate. Handle your items gently to prevent damage to the beads and metal components.

Avoid Chemicals

Keep your jewelry and wristlets away from harsh chemicals such as cleaning products, perfumes, and beauty products. These substances can deteriorate the beads and tarnish the metal, affecting the overall appearance.

Don’t Immerse

Avoid immersing your jewelry and wristlets in water. Prolonged exposure to water can damage the beads and cause the metal components to tarnish over time.

Cleaning Ritual

To clean your jewelry and wristlets, use warm soapy water and rinse gently with your hands. Avoid using brushes or scrubs that could damage the integrity of the jewelry.

Usage Disclaimer

Our jewelry and wristlets are meticulously crafted with semi-precious stones, durable soft flex wire, and acrylic string, combining strength and elegance. While remarkably durable, they are not inherently flexible. For more information click here .

We'd be happy to help. Please reach out by email. Our team can be reached at info@myaleph.com.

Yes! We're proud to offer a wide variety of shipping options around the world, but please note that international shipping will be at the expense of the customer. Further, customers located outside of the United States are responsible for paying the cost of duties associated with their delivery. If you're in an area we don't currently ship to, reach out and let us know at info@myaleph.com.

Currently, we’re only able to process returns and refunds for orders within the United States. We appreciate your understanding and are here to help with any other questions you might have.

Promptly report any delivery issues, discrepancies, or deliveries exceeding 30 business days by contacting customer service at info@myaleph.com.

Our straps are meticulously crafted with semi-precious stones and durable nylon string, combining strength and elegance. While remarkably durable, they require careful handling to ensure their longevity. Click here for more information.

We offer a 14 day warranty for structural issues with the strap. For more information, visit our returns and exchange policy.